Privacy
This page sets out how The Captain's Quarters, Woolsery uses and protects information that you give us when making a booking online, via email, over the phone or in person.
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It is also the privacy policy for our website governing the privacy of those who choose to use it (www.captainsquarterswoolsery.co.uk).
When you make a direct booking through our website, via email, on the phone or in person we will ask you to provide personal information about yourself - this may include your name, address and other contact details plus other relevant information so we can administer your booking. We will not request unrelated information and we will only hold your information on our systems for a period we deem to be commercially viable.
We may collect the required information via forms on our website, via third party sites that help us run our business or by manually completing a contact form on your behalf. If you book using a third party site, such as Booking.com they will collect the information on their site and their own privacy policies will also apply.
If you contact us about your booking, we may keep a record of the correspondence.
We do not share your information for commercial purposes - information collected is used to administer your booking and improve our service only. Your booking information may be held securely either on our third party, GDPR compliant booking system, or through our own GDPR compliant website provider. The operators have security in place to secure your data at all times and comply with all UK requirements for user privacy and GDPR.
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We have legal obligations to keep your personal data safe and the systems we use to administer bookings are GDPR compliant to ensure this. You have the right to request all your information be deleted from the systems we use - if you have an ongoing booking, it will need to be cancelled in order to process the deletion of your information. You have a right to request a copy of any information we hold, the right to amend incorrect information and the right to ask us to stop using the information.
If you consent to receive marketing communications from The Captain's Quarters, Woolsery you may from time to time receive emails detailing offers or other relevant information. You are welcome to unsubscribe from these communications by emailing us via gabby@captainsquarterswoolsery.co.uk or using the unsubscribe button on the email received.
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Our website may use cookies to improve your experience and will request your acceptance of these the first time you use the site. The website also uses tracker technology (google analytics) to understand and monitor how users interact with it, ultimately to improve your experience. Please visit google.com/privacy for details of their privacy policy. By continuing to use the website you are consenting to the use of this technology.
External links are provided via the website to local amenities that may be of interest to guests staying at The Captain's Quarters, Woolsery. Whilst every effort has been made to ensure the amenities are appropriate and the links genuine, clicking on external links is done at your own risk.